Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Starphoria Glow. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed.
Shipping Times
Estimated delivery times:
United States
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Standard Shipping: 5–12 Business Days
Canada
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Standard Shipping: 7–15 Business Days
United Kingdom
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Standard Shipping: 7–15 Business Days
Australia & New Zealand
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Standard Shipping: 8–18 Business Days
International Orders
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Standard Shipping: 10–20 Business Days
Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping rates are calculated at checkout based on your delivery location and selected shipping method.
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Tracking updates may take 24–72 hours to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided, Starphoria Glow is not responsible for orders delivered to the wrong address. Please contact us immediately if you notice an error in your shipping details.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us at:
Email: info@starphoriaglow.com
Phone: 689-610-5986
We will work with the shipping carrier to help locate your package.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, and taxes imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide:
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Your order number
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Photos of the damaged item(s)
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Photos of the packaging
We will review the issue and work toward a suitable resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
Starphoria Glow
Email: info@starphoriaglow.com
Phone: 689-610-5986
We appreciate your business and thank you for choosing Starphoria Glow.